Nearby Lodging / Travel

Patients who are undergoing treatment may have to remain close to the hospital because of special medical care needs. Some patients who live more than 65 miles from USC University Hospital may have to take up temporary residence in this area. The social worker will be able to assist you in finding a place to live in the Los Angeles area. If you are accepted to the program, please discuss your housing needs as early as possible. Many treatment centers have short-term housing possibilities or discount arrangements with nearby motels and hotels.

The extra expenses of treatment or substantial loss of family income may make it difficult for families to meet their mortgage or rent payments in a timely manner. To maintain a good credit rating, it is important to communicate with creditors or landlords to discuss your particular situation and to make special arrangements. Family, friends, or church members may provide temporary help if they are made aware of the problem. We encourage patients to discuss their situation with the team social worker who may know of special resources.

Assistance with the cost of basic charges for telephone service may be available for recipients of public assistance, such as AFDC, Medicaid, or other programs. Speak with the eligibility worker in your county department of social services or welfare for more information. Families that have difficulty controlling long-distance charges may wish to consider purchase of prepaid calling cards.

USC University Hospital Concierge Services

Located in the Main Lobby, our Concierge Desk is staffed by professionals who are available to serve patients, their families and the hospital staff. In addition to providing information about the hospital, our Concierge can offer you access to a variety of services to help make the stay of patients and their families as comfortable as possible.

Below is a list of services for which the Concierge can make arrangements on behalf of a patient or a patient's family at the patient's or family's expense. 

Accommodations

• Hotel / Long-Term Housing Reservations

Transportation

• Transportation Arrangements (from hotel, airport or train station to and from the hospital)
• Car Rental and Lease
• Taxi
• Shuttle Service
• Airline Reservations
• Aircraft Rental and Charter

Personal Services

• Notary Services
• Pre-Paid Calling Cards
• Hairdresser / Manicurist
• Spa Appointments
• Errands
• Dry Cleaning and Laundry Pick-up and Delivery
• Alterations
• Evening Apparel/Gown/Tuxedo Rentals

Dining

• Referrals & Reservations
• Take-Out and Delivery Menus

Gift Arrangement and Delivery

• Flowers
• Gift Baskets
• Cards

Courier Services

• Errands
• Special delivery

Shopping, Recreation and Entertainment

• Tickets & Reservations
• Discounted Movie Tickets
• Tickets to Concerts, Sports Events and Theater
• Museums and Galleries
• Shopping Information
• Helicopter and Yacht-sightseeing and Charter
• Attractions
  • Disneyland
  • Knotts Berry Farm
  • Universal Studios
  • Sea World
  • TV Shows
  • Los Angeles Zoo, and more
• Fitness Club Information
• Golf Course Information and Tee Time

Business Services

• Rental Services for Cellular Telephone and Fax
• Event Planning
• Catering
• Meeting Site Selection
• Audio/Visual
• Music and Entertainment
• Relocation Services

To access these services, you may call the Concierge Desk at (323) 442-8787, visit the desk in our lobby, or fax your request to (323) 442-8908. The Concierge Desk is open from 7:30 a.m. to 9:00 p.m. on weekdays, and from 8:00 a.m. to 5:00 p.m. on weekends.

For more information, please visit the USC University Hospital Concierge Services web page.